Ticket Policies
HOW TO BUY TICKETS
ONLINE: westben.ca Open 24 hrs
PHONE: 705-653-5508 or 1-877-883-5777
Available Tuesday through Friday between 10:00 am – 4:00 pm
AT THE BOX OFFICE: The Schoolhouse, 6788 County Road 30, Campbellford
Open Tuesday through Friday between 10:00 am – 2:00 pm
WAITING LISTS
Interested in a Westben concert but it has sold out? Waiting lists will be available for all performances. Please contact the Box Office for more information.
BEFORE YOU ARRIVE
Please dress for the weather! The sun is bright and beautiful on The Hill so we suggest bringing your own sunglasses, hat, and sunscreen. Evenings at The Campfire can be crisp. We suggest bringing a blanket and dressing for cooler weather when coming to a concert around The Campfire.
BYOB is not permitted anywhere on the Westben grounds. Both alcoholic and non-alcoholic beverages will be available on the grounds.
Scent-Free Facilities – Enjoy the fresh air experience! In the interest of other patrons, please arrive perfume/cologne-free.
PICNICS, SNACKS, BAR
Delicious Picnics made by Chef Dorset (Caper’s Tap House) are available by pre-order only from WESTBEN with a minimum of 48 hours before the performance.
The Bar is open 60 minutes before any concert – choose from a collection of interesting wines and craft beers
The General Store is open 60 minutes before any concerts with snacks, non-alcoholic beverages, and one-of-a-kind gifts
Cash, debit and credit are accepted (50/50 tickets are cash only)
SEATING
All Westben venues will follow seating capacities according to up-to-date Ontario government Health regulations.
The Barn is covered, has ceiling fans, and 3 of the 4 walls will be open for excellent air circulation.
If you are attending on Willow Hill or by The Campfire, please bring your own lawn chair or blanket, and remember to dress for the weather.
EXCHANGES/REFUNDS
NO REFUNDS. ALL TICKETS ARE FINAL SALE.
EXCHANGES
Must be done at least 24 hours before the event
One-time exchange fee of $8.85 (plus HST) per order
(complimentary for Friends of Westben members!)At time of exchange, options include:
Exchanging for a different show within the same calendar year OR donating to Westben for a charitable tax receipt
(Friends of Westben Members may also convert to a gift certificate)
ADDITIONAL COSTS
One-time order fee of $6.19 (plus HST) is applied to all ticket orders
All ticket prices are before tax, unless otherwise stated
Mailing fee of $2.65 (plus HST) is applied when requesting hard-copy tickets sent via mail
Restrictions may apply to any ticket purchase.
Please confirm all prices with the Box Office.
WHAT HAPPENS IF THERE'S INCLEMENT WEATHER?
ALL events are rain or shine. In the event of inclement weather, shows on Willow Hill and around The Campfire will be relocated to The Barn.
If patrons choose not to attend due to weather but the performance has not been cancelled by Westben, standard ticket exchange policies will apply.